Terms of Service

1. Who you are contracting with

My Salon Renters is operated by Salon Renters Ltd, a company registered in Scotland with company number SC867921 ("we", "us", "our"). When you use the platform you are entering into a contract with Salon Renters Ltd. You can reach us at hello@salonrenters.co.uk.

2. Acceptance of these terms

By creating an account, accessing or continuing to use My Salon Renters you agree to these terms. If you do not agree, please stop using the service. If you are using the platform on behalf of a salon or other business, you confirm you have authority to bind that business. If you are using it as an individual, you confirm you are at least 18 years old.

3. The service

My Salon Renters is a software platform that helps salon owners manage chair renters: recording chairs and rent, inviting renters, raising and tracking rent charges, collecting card payments, sending reminders, and creating, signing and storing chair rental agreements.

We provide software only. We are not a party to any rental arrangement between a salon owner and a chair renter, we do not provide legal advice, and the agreement templates are starting points that you should review (and if needed have checked by a solicitor) before use.

4. Your account

• Provide accurate information and keep it up to date.
• Keep your login details confidential and do not share your account.
• You are responsible for all activity carried out under your account.
• Tell us promptly if you believe your account has been compromised.

5. Acceptable use

You must not:

• use the service for anything unlawful, fraudulent or misleading;
• send spam, or upload content you do not have the rights to use;
• infringe anyone's intellectual property or privacy rights;
• interfere with the security or integrity of the service, including introducing malware, probing or scanning our systems, bypassing access controls, or scraping data;
• reverse engineer, resell or redistribute the service, or circumvent plan limits.

6. Your content

You keep ownership of the content you upload, including renter details, agreements and signatures. You grant us a limited licence to host, process and display that content solely so we can provide the service to you. You are responsible for having the right to upload personal data about your renters and for handling it lawfully.

7. Our intellectual property

We own the platform and everything in it, including the software, design, documentation and branding. You get a limited, non exclusive, non transferable right to use the service within your chosen plan for the duration of your subscription.

8. Payment and subscription terms

Subscriptions are sold on a monthly basis at the price shown on our pricing page, typically after a free trial. Payments are processed by our payment partner Stripe, which handles card processing, billing, renewals and cancellations securely.

You are responsible for ensuring your payment details are up to date. Your subscription renews automatically each billing period until you cancel. You can cancel at any time from your billing page, and access continues until the end of the paid period. See also our Refund Policy.

9. Service availability

We work hard to keep the platform available, but we do not guarantee that it will be uninterrupted, timely, secure or error free. We may carry out maintenance, and we may change or improve features over time.

10. Suspension and termination

We may suspend or terminate your access if you materially breach these terms, fail to pay for your subscription, present a security or fraud risk, or repeatedly or seriously breach our acceptable use rules. Where reasonable we will contact you first. You may stop using the service and cancel at any time.

After termination you can request an export of your data for 30 days, after which we may delete or anonymise it in line with our Privacy Policy.

11. Warranties and liability

To the fullest extent permitted by law we exclude all implied warranties, including merchantability, satisfactory quality and fitness for a particular purpose. We are not liable for indirect, consequential or special losses, including lost profits, lost revenue, lost data or loss of goodwill.

Our total aggregate liability arising out of or in connection with the service is limited to the fees you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be limited by law.

12. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from your content, your unlawful use of the service, or your breach of these terms.

13. General

• You may not assign these terms without our consent. We may assign them as part of a merger, acquisition or sale of assets.
• Neither party is liable for delays caused by events beyond their reasonable control.
• We may update these terms. Material changes will be notified by email or in app before they take effect.
• These terms are governed by the laws of Scotland, and the courts of Scotland have exclusive jurisdiction, subject to any mandatory consumer rights you may have.

14. Contact

Salon Renters Ltd, company number SC867921. Email hello@salonrenters.co.uk.